Customer Journey Map Stages

Now, these stages may vary depending on your business situation, sales funnel design, marketing strategies, etc. Customer stages an example of how to use the stages part of the customer journey canvas. You need the right plan of action to reach effectively in all customer journey stages.

If you want to highlight a combination of user’s feelings, challenges, and steps in a visual path, then a customer journey map will be your best friend. Nikki anderson first, let’s go through the most common stages someone trying to understand and create a customer journey maps will encounter. Ad jouw strategische partner in de digitale wereld.

Determine points of frictions step 6.

1) identify and understand your ideal customers Define customer phases step 3. Take your buyer experience visualization to the next level. The customer journey can be broken down into seven discrete stages, forming a customer journey map template that you can add to over time.